Custom CRM development is always an individual process, where we create those tools, which were requested by the company.
Description of Spheres of use that applied specifically to Custom CRM System
Our Custom CRM system provides an opportunity to conduct a constant analysis of the information about the company end customers and lead consumers.
The company can currently collect customer information like customer personal data, their latest transactions, information about actions within the app/chatbot and about incomplete actions: no purchase, replenishment, etc. In turn, the company can analyze data and launch new products, improve current ones or remove it from the market. In general, analysis helps to create new specific proposals for the company’s target audience.
The CRM system provides a sales automation process. It doesn’t require constant human resources involvement but still makes the company budget.
The system automatically moves end-customers to the desired action by target communication. For example, the system collects information about the end customer’s recent transactions and proposes similar advantageous offers based on this.
The company’s operators have a unique workplace where they can quickly find all needed end-consumers information and do necessary data operations – cancel transactions, check the information, etc.